General Terms and Conditions of Sale – BINAME bv

These general terms and conditions apply to all our sales and services. By placing an order, the customer expressly accepts them, even if their own purchase conditions differ. Only specific conditions stated in our offers or order confirmations may prevail.

1. Orders and Confirmations

Our quotations are valid for 3 days unless stated otherwise. An order becomes final only after acceptance of the quotation and written confirmation from us, which may be subject to an advance payment or the provision of a financial guarantee. Online orders are accepted according to the terms specified on our website.

2. Prices

All prices are quoted exclusive of VAT and may be changed without prior notice. For imported goods, prices are based on exchange rates, customs duties and transport costs applicable on the order date. Any increase in these costs before delivery shall be borne by the buyer. Administrative costs of €15 apply to orders below €100 excluding VAT (excluding shipping charges).

3. Shipments

Free delivery within Belgium for orders exceeding €300 net per shipment (excluding pallet deliveries). Requested split deliveries are treated as separate shipments. A flat rate of €19 applies to shipments below €300. Pallet deliveries are charged at a minimum of €65. Express shipping costs are entirely borne by the customer.

4. Transport

Goods travel at the buyer’s risk, regardless of the mode of transport. Any visible damage to the parcel or pallet must be noted on the carrier’s documents and supported with photos. Complaints must be submitted within 8 days of receipt of the goods.

5. Delivery Times

Delivery times are indicative only. Delays in delivery do not entitle the buyer to compensation, interest or cancellation of the order.

6. Payment

Unless otherwise agreed, invoices are payable immediately by bank transfer. Any late payment automatically places the buyer in default and authorizes us to suspend or cancel the order. Payments must be made without deduction or set-off.
In case of non-payment, a flat compensation fee of 10% (minimum €100) is due, in addition to interest at 12% per year. Invoices may be sent electronically.

7. Financial Guarantees

If the buyer’s creditworthiness deteriorates, we may request additional guarantees, even after partial delivery. Failure to provide such guarantees entitles us to cancel the order without compensation.

8. Acceptance of Goods

Goods are deemed accepted at our warehouse. The customer may inspect or have the goods inspected before collection. If no inspection or written refusal is made before shipment, the goods are deemed accepted.

9. Warranty

Our warranty is limited, at our discretion, to repair, replacement or reimbursement of parts that show a material or manufacturing defect. Any defect must be reported in writing within 7 days of discovery. The warranty does not apply in cases of normal wear, misuse, negligence or failure to follow our instructions. The full invoice amount must be paid to benefit from the warranty.

10. Termination Clause

If the buyer fails to fulfil any of their obligations, we may terminate the sale automatically by registered letter. The goods must then be returned immediately. Any advance payments will be retained as compensation.

11. Acceleration Clause

In the situations described in Article 10, all outstanding amounts become immediately payable.

12. Assignment

The buyer may not assign or pledge their claims against us to third parties without our written consent.

13. Jurisdiction

All disputes fall under the exclusive jurisdiction of the courts of Brussels.

14. Retention of Title

The goods remain our property until full payment has been made. Risks transfer to the buyer upon shipment. In the event of resale, the buyer assigns the resulting claims to us.

15. Technical Specifications

All data, specifications and dimensions mentioned in our catalogues and brochures are indicative and may be subject to modification or improvement at any time.